Frequently Asked Questions

Find answers to common questions about our smart home solutions

Do Shelly devices require a hub?

No, Shelly devices connect directly to your home Wi-Fi network, eliminating the need for expensive proprietary hubs or bridges.

Are Shelly products compatible with voice assistants?

Yes, Shelly devices are fully compatible with Amazon Alexa, Google Home, and Samsung SmartThings for seamless voice control.

Can I use Shelly devices without an internet connection?

Yes, Shelly devices support local control via MQTT, REST API, and internal scheduling, allowing them to function within your local network without cloud dependency.

Are Shelly products UL certified?

Many of our products sold in the US market are UL or ETL listed. Please check the specific product specifications page for certification details.

Do I need professional installation for Shelly relays?

While many enthusiasts install Shelly devices themselves, we recommend hiring a certified electrician for any products involving high-voltage wiring to ensure safety and compliance.

Do Shelly devices support 5GHz Wi-Fi?

Most current Shelly models operate on the 2.4GHz frequency to ensure maximum range and wall penetration throughout your home.